Frequently Asked Questions

Can I cancel my order once it has been placed?

Unfortunately, we do not accept order cancellations or changes to an order once it has been placed. However, if you have any concerns about your order, you may reach out to customer service via chat, email or phone for further assistance.

  • by email: custserv@jdsports.com.ph 
  • by telephone: +632 8830 5000

Other ways to get help