Contact Us
Didn't find the answer to your question? Please fill out the form below and our team will get back to you within 48 hours.
Contact Us
JD Sports Philippines
4/F Midland Buendia Bldg 403
Sen. Gil Puyat Avenue
Makati City 1200 Philippines
FAQs
Where is my order?
You may sign into your JD account and check your order history or simply use the 'track my order' link here to see the latest update of your delivery.
Alternatively you can check the tracking link we sent in your dispatch email to view the latest tracking information.
What is your return and exchange policy?
Only products purchased from JD Sports PH may be returned online. You may return your items free of charge provided it is within the return period of 30 days from the receipt of the item. Click here to view the full return and exchange policy.
Can I exchange an item?
You can exchange an item Online or In Store. Click here for details.
Can I return or refund my order?
You can return an item Online. Click here for details.
Can I cancel my order once it has been placed?
Unfortunately, we do not accept order cancellations or changes to an order once it has been placed. However, if you have any concerns about your order, you may reach out to customer service via chat, email or phone for further assistance.
- by email: custserv@jdsports.com.ph
- by telephone: +632 8830 5000
