Frequently Asked Questions

How do I use a voucher or promo code?

Upon checkout, you can enter the code on the promo code field and click apply. If the items in your basket are valid for the code, the total amount will display the discounted price.

If your voucher code is not working, please double check the full mechanics of the promo on the offers page.

If the code still does not work after verifying that your items are eligible for the promotion, please reach out to customer service via chat, email or phone for further assistance.

  • by email: custserv@jdsports.com.ph 
  • by telephone: +632 8830 5000

Other ways to get help