Frequently Asked Questions

Express shipping

We offer same-day/ next day shipping service for select Metro Manila customers for a flat rate of ₱390.

  • Free Shipping promotion for a minimum of ₱8,000 does not apply for this delivery option.
  • Other Free Shipping promotions (via auto-apply or voucher code) does not apply for this delivery option
  • Limited to prepaid customers only
  • Up to 3 items per checkout only

Delivery Lead Times

  • Same Day Shipping:
    Ordered Monday–Friday, before 12NN → Delivered the same business day.
  • Next Day Shipping:
    Ordered Monday–Friday, after 12NN → Delivered the next business day.
  • Same Day Shipping:
    Ordered on Saturday, before 12NN → Delivered the same business day.
  • Next Day Shipping:
    Ordered Saturday–Sunday, after 12NN → Delivered the next business day (Monday).

Note that delivery lead times provided are estimates only. Actual delivery schedules may vary due to courier capacity, service area coverage, holidays, weather conditions, traffic, or other unforeseen circumstances. Our courier will attempt delivery up to two times before returning the package.

Express Shipping is available for select Metro Manila cities. You’ll be able to see this delivery option during checkout if your location is eligible.

Other ways to get help